Security is part of the quality of our products

Avant Tecno is committed to developing and maintaining secure products throughout their lifecycle. The EU Cyber Resilience Act (CRA) sets cybersecurity, vulnerability management, and security incident handling requirements for products and software with digital elements. The objective of the CRA is to ensure that digital products placed on the market remain secure throughout their lifecycle.

Report a vulnerability or security incident

We encourage customers, researchers, partners, and other stakeholders to report responsibly any potential security vulnerabilities or security incidents related to Avant Tecno’s products, services, or digital solutions. 

Reports are handled confidentially and assessed as quickly as possible so that appropriate measures can be taken. 

Product security reports: psirt@avanttecno.com
General security reports: security@avanttecno.com

Use these addresses to report: 

• potential security vulnerabilities 

• security incidents or suspected data breaches 

• observations related to the security of products or services 

• information related to responsible vulnerability reporting

What information should be included in the report?

To help us assess the situation as quickly as possible, please include the following information in your report whenever available: 

• name of the product or service 

• software version information 

• description of the observed vulnerability or incident 

• time of observation (date and time) 

• potential impacts 

• steps to reproduce the issue (if known)

• your contact details for possible follow-up questions

Responsible reporting

Please avoid publicly disclosing vulnerabilities before Avant Tecno has had a reasonable opportunity to assess and address the issue. Our goal is to work together with the reporter to reduce risks and protect customers.

Further information about the EU Cyber Resilience Act is available on the European Commission website.