1. Service Provider

Avant Tecno Oy 
Business ID: 0844210-2 
Email contact: Available in the application store of your mobile device 

Hereinafter the “Service Provider” 

2. Background of the Service and Acceptance of the Terms of Use

IMPORTANT NOTICE: The User must read these Terms of Use of the Application with due care and accept the Terms of Use prior to activating the Application. Acceptance of the Terms of Use is a prerequisite for activating the Application. By accepting the Terms of Use, a contract consisting of these Terms of Use is formed between the User and the Service Provider. 

The Service Provider manufactures, sells and/or markets (depending on the market area in which the User is located): i) Avant compact loaders and, among others, work attachments, accessories and spare parts for such compact loaders, ii) Leguan lifts and, among others, accessories and spare parts for such lifts and iii) Avant Power battery products (together  “Products”). The Service Provider sells the aforementioned products to end customers (“User”) through its importer and dealer network. For background it shall be noted, that the Service Provider arranges the resale and maintenance services of Products through its importers (“Importer”) and thirdparty dealers appointed by them (“Dealer”). 

The Avant Connect service is a mobile application produced by the Service Provider, functioning as an additional service for the Products in the User´s possession (the “Application”). The User and the Service Provider shall share in the Application information and operation requests concerning the Products (including but not limited to information and operation requests related to warranty handling, service requests, service bulletins, quality improvement campaigns, safety notices, user manuals, as well as feedback concerning the Products), as well as Instruction Materials (as defined below) and marketing materials (including but not limited to marketing information concerning the Products, recommended Products for the User, and marketing campaigns). The Application operates as a platform solution between the Service Provider and the User, enabling sharing of the abovementioned information and carrying out the abovementioned actions. The Service Provider, in turn, shares such information concerning the Products, as necessary, with Importers and Dealers, and such parties may share information back to the Importer and thereby to the User as needed. It is also noted that the Application may process data collected by the Products and, where such a feature is included in the Product, the Application may also be used to control remote functions of the Product. 

For the sake of clarity, a reference to “User” also includes natural persons who use the Application on behalf of the end customer who originally purchased the Product (for example, employees of the User). 

These terms of use (“Terms of Use”) contain the conditions to which the User commits when taking the Application into use (by downloading the Application and registering their information), and a contract consisting of these Terms of Use between the User and the Service Provider is formed. 

The User must review the Terms of Use carefully before taking the Application into use, as well as while using the Application, and submit any questions regarding the Application, its use and/or other uncertainties relating to the Application to the email address referred to in Section 1. The Service Provider may later add a separate chattype communication channel to the Application. 

The Terms of Use bind the User and the Service Provider until the contract formed by accepting the Terms of Use ends. Termination of the contract is addressed in more detail in Section 8.3.  

2.1 Basic Requirements 

By committing to these Terms of Use, the User confirms to be at least 18 years of age. 

The User may use the Application only on a mobile device designed to operate applications such as the Application. The User may use the Application only in relation to such Products of which the User is the owner or official possessor, or alternatively with the permission of the Product’s owner / official possessor. 

The User commits to downloading any updates to the Application and ensuring that it always has the latest published software version of the Application in use. 

The User must always use the Application in a due and proper manner and in such a way that it does not unnecessarily or unreasonably burden the Application and/or cause unnecessary or unreasonable data usage. The User must not act in ways that could, objectively assessed, cause technical problems or malfunctions in the Application. In this regard, the User must also take into account the other obligations itemized in Section 4 below. 

The User shall be responsible for keeping confidential the personal onetime code used for registration in the Application and for not providing the code to third parties. 

3. Service Provider’s Rights and Obligations 

The Service Provider acts as the provider of the platform service offered by the Application. The Service Provider is not liable for any liabilities, damages and/or expenses arising from correspondence, interactions or information exchange in the Application between the User and Dealers, which may arise for the User or third parties when using the Application, as a consequence of using the Application, or in any other case. The above limitation of liability applies unless otherwise required by mandatory applicable legislation. 

The Service Provider shall, utilizing reasonable means at its disposal, ensure the functionality of the Application and that the Application is, in principle, available 24 hours on every day of the week. Notwithstanding the above, the Service Provider does not in any way warrant uninterrupted and/or errorfree functioning of the Application. 

Interruptions may occur in the functioning of the Application, for example (but not limited to) due to maintenance and updates related to the Application. The Service Provider shall attempt, utilizing reasonable means at its disposal, to notify the User in advance of service interruptions. 

The Service Provider reserves full and unrestricted right to develop and otherwise modify (in the broadest sense of the term) the Application in any manner it deems appropriate and to discontinue provision of the Application as stated in Section 8.3. 

The Service Provider shall also have the unilateral right to remove from the Application any material uploaded by the User that is contrary to the Terms of Use or to good practice, or otherwise deemed inappropriate according to the subjective view of the Service Provider. In such a situation, upon the User’s request, the Service Provider is obliged to provide a reasoned explanation of the reasons for the removal of material. 

3.1 Limitation of Liability of the Service Provider

In addition to other limitations of liability of the Service Provider stated in these Terms of Use, the following shall be stated collectively: 

• The Service Provider gives no warranties or guarantees of any kind regarding the Application or its features, except as required by any mandatory legislation. The Application is provided (subject to the foregoing) by the Service Provider to the User “as is”; 

• The Service Provider is not liable for material, data security, or other risks associated with or arising from the use of the Application, except as required by any mandatory legislation; 

• The Service Provider is not liable for any direct or indirect damages arising from or related to the use of the Application or from the Application to the User, a third party, or anyone else, except as required by any mandatory legislation; 

• The Service Provider states, and the User understands, that Product-related information shared by the Service Provider in the Application is only indicative at nature. Product-related information shared by the Service Provider in the Application must not be interpreted as binding the Service Provider to certain compatibilities and/or technical or other qualities of the Product. The Service Provider is in no way liable, except as required by mandatory legislation, for damages suffered by the User and/or by a third party caused by any inaccurate Productrelated information possibly provided in the Application. 

4. User’s Rights and Obligations

The User undertakes, when using the Application, to act in accordance with these Terms of Use, with any other conditions and instructions concerning the use of the Application, and with applicable laws, regulatory provisions and established good practice. 

The User is responsible for ensuring that it has all necessary intellectual property rights, copyrights, and other rights to material it. might publish in the Application / upload to the Application (including but not limited to media, such as videos and images). 

The User acknowledges and accepts that the Service Provider may, if it so deems fit, monitor the User’s activities in the Application to ensure compliance with the Terms of Use. 

The User has no right to i) act in the Application or ii) use the Application intentionally in a manner that would cause technical issues or disturbances in the Application, such as overload or other malfunctions. Should the User act contrary to the foregoing, the User is liable for all proven damages resulting from such conduct. 

The User is responsible for all costs incurred from the use of the Application. 

The User is responsible for not sharing with third parties any material in the Application that is intended and designated only for the Service Provider and the User to view / utilise. If the User breaches the foregoing obligation, the User is liable for the claims and proven damages caused to the Service Provider and/or to a third party. 

A User in a consumer position may have certain rights under applicable legislation in situations where the Application cannot, for some reason, be provided in accordance with these Terms of Use. These Terms of Use and their limitations of liability do not affect such possible rights. If the User wishes to invoke these rights, the User is requested to contact the Service Provider at the email address referred to in Section 1. 

4.1. User’s Liability

The User must indemnify the Service Provider and any third parties for proven damages and must respond to claims arising from the User’s breach of these Terms of Use, of other terms and instructions concerning the Application and/or the Products (including but not limited to the Instruction Materials referred to below), and/or of applicable law, regulatory provisions and/or established good practice when using the Application.

4.2. Product Instructions and Bulletins

User instructions, quick guides, bulletins, and other similar instructional materials related to the Products (together, the “Instruction Material”) are made available to the User in the Application by the Service Provider. The Service Provider provides Instruction Material to the Application to the extent that it is available for each Product. 

The Service Provider pursues, using reasonable means at its disposal, to ensure that the most uptodate Instruction Material concerning all Products is available in the Application, although the Service Provider does not warrant the availability of all uptodate Instruction Materials in the Application. If the User does not find Instruction Material in the Application, the User must contact the Service Provider (at the email address referred to in Section 1) to resolve the matter before taking further action. 

The Service Provider has the unilateral right to publish additions and updates to the Instruction Materials in the Application. The User is responsible for reviewing carefully the Instruction Materials as updated from time to time. The User must note that updated Instruction Materials may differ in content from the written Instruction Material delivered with the Product. If there is a discrepancy between the written Instruction Material delivered with the Product and the electronic Instruction Material found in the Application, the written Instruction Material delivered with the Product shall primarily govern, unless it is clear, based on a subjective assessment, that the addition/update published electronically by the Service Provider is a correction of an error detected in the written Instruction Material. 

The Instruction Material is made available in the Application based on the Product the User has registered to the Application. The User is therefore responsible for registering their Products in the Application with due care and with accurate content. If uncertainties or difficulties arise in connection with the registration of a Product, the User must contact the Service Provider (at the email address referred to in Section 1) to ensure proper registration before taking further action. The Service Provider is thus not liable to the User for damages if such damages result from the User’s error in registering the Product. 

The User must also, to the best of their ability, ensure that the Instruction Material taken to use from the Application corresponds specifically to the Product the User possesses. If uncertainties or doubts arise in this regard, the User must contact the Service Provider (at the email address referred to in Section 1) to resolve the matter before taking further action.

4.3. Notifications and Use of the Application

The User undertakes that the information the User provides to the Application is in all respects complete and accurate, and that the User does not omit any information that, based on a subjective assessment, could influence the decisions of the Service Provider, the Importer and/or the Dealer (e.g., Product warranty handling). The User also undertakes to update the information the User has provided in the Application to correspond to any changed overall circumstances. 

The User undertakes, when submitting information into the Application, that the information submitted into the Application is in all respects binding on the User. 

The User understands and accepts that, in accordance with applicable legislation, the User is liable (including in terms of criminal and civil liability) for information published in the Application. In the event, that in the view of the Service Provider, the material uploaded by the User to the Application involves legal interpretative issues, ambiguities or similar circumstances such as violation of established good practice or other unsuitability, the Service Provider has the unilateral right to remove such material from the Application. 

The Service Provider is in no way liable for damages or any other liability towards the User and/or the Dealer in connection with the abovementioned removed or unpublished material, irrespective of whether the removal or nonpublication of the material was ultimately justified or unjustified.

5. Pricing of the Application

Use of the Application is free of charge for the User. 

The Service Provider has the right to make the Application and/or a part of it subject to a fee by following the procedure for amendments to the Terms of Use described in Section 8.3. If the User does not accept the abovementioned changes, the User must cease using the Application and remove it from the User’s devices, as well as otherwise proceed as described in Section 8.3.

6. User Data and Data Protection

Use of the Application requires registration. For registration, the User must provide the information requested by the Service Provider, which the User undertakes to provide as uptodate, accurate and truthful. The User is also obliged to update such information, should it change. 

The Service Provider processes Users’ personal data as the controller within the meaning of the EU General Data Protection Regulation (2016/679) in accordance with applicable data protection legislation and the Service Provider’s privacy notice.

7. Intellectual Property Rights and Right to Data

The Service Provider (and its potential licensors) own all intellectual property rights related to the Application and its content (including but not limited to data rights and code of the Application, trademark rights related to the Application, text content, models and designs, and media such as videos, images and music). 

The User has the right to use the Application and its content in accordance with these Terms of Use and for such usage purposes that can be considered normal use of the Application. The Service Provider does not at any time, directly or indirectly, transfer ownership of intellectual property rights relating to the Application or its content to the User or to any third party. The User has no right, directly or indirectly, to sell or otherwise transfer the right to use the Application to a third party. The User (or any third party appointed/commissioned by the User) does not have a right, through reverse engineering or otherwise, to investigate, decompile and/or test the Application in any manner that would infringe the Manufacturer’s intellectual property rights referred to in this Section. 

For the sake of clarity, intellectual property rights to content specifically created by the User (including but not limited to text content, models and designs, media such as videos and images) do not transfer to the Service Provider. 

However, the User grants the Service Provider full rights to utilise such content for purposes the Service Provider deems necessary, including (but not limited to) development of the Application and fulfilling its statutory and regulatory obligations. The Service Provider also has the right to archive such content. The User warrants that it has the right to provide such content created by it for the use of the Service Provider as stated above, and that such use does not infringe thirdparty rights. 

7.1. Right to Data

To the extent that the EU Data Act (2023/2854, the “data regulation”) applies, the following shall apply primarily, irrespective of what is stated elsewhere in these Terms of Use and without limiting other sections of these Terms: 

1. The User has the rights under the data regulation to raw data generated and collected by the Product and the Application (if and to the extent the Application qualifies as a productrelated service under the data regulation), provided that the User qualifies as a user within the meaning of the data regulation. 

2. The Service Provider has the right to use the data referred to in section (i) above (a) for product and application development, (b) for further processing and enriching the data and (c) as otherwise agreed elsewhere in these Terms of Use. 
   For clarity, for the purposes defined in items (a)–(c), the Service Provider has the right to share data also with its subcontractors and suppliers. 

Other data related to the Application, excluding data that the User has themselves added to the Application, belongs to the Service Provider, and the Service Provider has the right to utilise such data freely. 

8. Miscellaneous

8.1. Right of Use and Confirmation of Product Ownership and Changes in Country of Location

Use of certain Productspecific information and functionalities in the Application requires confirmation of the ownership of the Product. 

The User may register a Product in the Application by entering the Product’s serial number or by scanning a QR code. When registering a Product, the Application performs an automatic ownership verification based on information in the Service Provider’s backend systems. The User may also use the Application when the ownership of the Product has not yet been confirmed, but in such a case the functionalities of the Application may be limited. 

Ownership of the Product is confirmed automatically or through a separate confirmation procedure, for example when the email address used by the User in the Application matches the ownership information in the Service Provider’s systems, or when ownership is confirmed through a confirmation link sent via the Application. 

At any given time, only one confirmed owner may be registered for a Product in the Application. If a Product already has a confirmed owner, the User may request a transfer of ownership to themselves via the Application. A transfer of ownership always requires approval from the owner registered as the Product owner at the time the transfer request is made. 

In connection with an ownership transfer request, the Application transmits the email address of the User who submitted the request to the person registered as the Product owner at the time of the request, so that the current owner may assess the correctness of the request. No other personal data of the User is disclosed during the ownership transfer process. 

After approval, the Product is transferred to the new owner’s control and removed from the previous owner’s Application. In such a case, the contract formed between the (previous) User and the Service Provider by accepting these Terms of Use is terminated. 

A confirmed owner may remove a Product from the Application, in which case the Product’s ownership ceases in the Application and a new User may register the Product under their own information. The Service Provider has the unconditional right to correct or change ownership data if the information is incorrect, contradictory, or for a justified reason requires rectification. 

The User is responsible for ensuring that they have the right to register and use the Product they have added to the Application. The Service Provider has the right to restrict or suspend the use of the Application if the information related to ownership is unclear or disputed. 

If the User transfers the Product to another country after the Product has been registered in the Application, the User undertakes to update the Product’s new country of location into the Application. 

8.2. Amendments to the Terms of Use

The Service Provider has the unilateral right to amend the Terms of Use and the Application’s usage instructions in any manner it deems appropriate. The Service Provider also has unrestricted right to publish, as necessary, special terms concerning the Application and/or parts thereof. In the abovementioned situation, the Service Provider must notify the User via email with regard to the planned amendments at least fortyfive (45) days before the amendments enter into force. If the User does not accept the abovementioned amendments, the User must cease using the Application and remove it from their devices, as well as otherwise proceed as described in Section 8.3. 

If the User accepts the amended Terms of Use and continues use of the Application after the abovementioned amendments, the User is deemed to have accepted the amendments. 

It is recommended that the User downloads a copy of the Terms of Use valid at the time of acceptance to their own storage location.  

8.3. Termination

The Service Provider has the right, at any time, to discontinue provision of the Application in whole or in part and to terminate the contract formed by acceptance of these Terms of Use. For the sake of clarity, the abovementioned right of the Service Provider also applies to discontinuing provision of the Application in whole or in part in certain geographical distribution areas of the Products. 

It is specifically stated that the Service Provider has the immediate right to terminate the contract formed by acceptance of these Terms of Use and to prevent use of the Application if the User acts with regard to the Application in the manner referred to in Section 4, causing technical problems or disturbances in the Application, such as overloading or other malfunctions. 

The User has the right to delete their user account and cease use of the Application, thereby terminating the contract formed by acceptance of these Terms of Use at any time. In such a case, the User must immediately cease using the Application and refrain from sharing any material or information in the Application, as well as delete the Application from their device. 

If the User deletes their user account and the Application, the User understands that all information the User has uploaded to the Application will be permanently removed from the User’s access. If the User removes a Product registered in the Application, information uploaded by the User concerning the Product will be permanently removed from the User’s access. 

If the contract formed by acceptance of these Terms of Use terminates for the abovementioned reason, the provisions concerning intellectual property rights (Section 7) shall remain in force regardless. 

8.4. Force majeure

The User and/or the Service Provider are not liable for damage resulting from a Force Majeure event, meaning a circumstance beyond the control of the respective party that the party could not reasonably be expected to have taken into account at the time the contract formed by acceptance of these Terms of Use was concluded, and the consequences of which the party could not reasonably have avoided or overcome.

8.5. Applicable Law and Dispute Resolution

Since the Application is administered from Finland, these Terms of Use, their interpretation and the contract formed by acceptance of the Terms of Use are governed by Finnish law, excluding its choiceoflaw rules and principles. If a User in a consumer position is a citizen of a country other than Finland, local mandatory consumer protection regulation may grant the User additional rights compared to Finnish mandatory consumer protection regulations. 

Disputes concerning these Terms of Use and the contract formed by accepting the Terms of Use shall primarily be resolved through negotiations between the User and the Service Provider. Complaints and feedback shall be addressed to the Service Provider’s email referred to in Section 1. 

If the negotiations do not result in a resolution satisfactory to both the User and the Service Provider, disputes arising from the contract shall be finally resolved in the District Court of Pirkanmaa, Finland. If a User in a consumer position is a citizen of another country and local mandatory consumer protection regulation provides for a mandatory forum for consumer protection matters, the matter shall be resolved in that forum. 

A User in a consumer position may alternatively submit the matter to the local consumer dispute board for resolution. The European Commission also provides guidance to assist in resolving consumer disputes, available at: https://consumer-redress.ec.europa.eu/index_en.

8.6. Validity and Versions of the Terms of Use

These Terms of Use entered into force on 10 February 2026 and remain valid until further notice.